FAQ

How long do custom tumblers take?

Custom tumblers are handmade just for you. Processing times will be listed on the website and may vary depending on current order volume. You can expect a 2-3 week turn around! 

Are your tumblers handmade?

Yes! Every tumbler is handcrafted with care and attention to detail.

Can I personalize my tumbler?

Absolutely! You can customize colors, names, themes, and more depending on the design you choose.

Do you offer ready-to-ship tumblers?

Yes! Ready-to-ship tumblers are already completed and typically ship within 1-3 business days.

How should I care for my tumbler?

Hand wash only. Do not soak or place in the dishwasher. Avoid extreme heat to keep your tumbler looking beautiful for years to come.

What if my tumbler arrives damaged?

If your order arrives damaged, please contact me as soon as possible with photos of the damage. I'll work with you to make it right.

Can I request a custom theme?

Of course! If you have a special idea or theme in mind, include it in the Special Requests box when placing your order, and I'll do my best to bring your vision to life.

Do you ship outside the United States?

At this time, Squidle's Custom ships within the United States only.